Search found 203 matches

by racetec
Wed Feb 13, 2019 3:29 pm
Forum: Sensor-related questions
Topic: Airspeed/Pressure Differential Sensing
Replies: 4
Views: 73

Re: Airspeed/Pressure Differential Sensing

I am not sure what you mean on the four pin connector. The one with the SCL and SDA pins is an I2C sensor which you can not connect to the DL1, there is no way it can communicate directly with that. If the sensors need a 5v supply then you will be fine with the output from the DL1, this is a well re...
by racetec
Thu Feb 07, 2019 9:05 am
Forum: Pre-sales product questions
Topic: Additional analogue inputs
Replies: 1
Views: 141

Re: Additional analogue inputs

Hi Tim

No need to return the DL1 to RT to have the analogue inputs added - we will send you a licence file and installation instructions for activating this feature on your DL1.

Please email sales at race hyphen technology dot com to arrange this.

Support (AH)
by racetec
Wed Jan 30, 2019 11:45 am
Forum: How do I...
Topic: Backup existing data/config in Dash2
Replies: 4
Views: 432

Re: Backup existing data/config in Dash2

All that you will be able to see is what channels are configured on the different screens. You won't be able to see things like alarm settings. If you go in to the menu you will be able to see the settings for the things like the number of pulses per mile for the speedometer. These are the sort of s...
by racetec
Tue Jan 29, 2019 11:50 am
Forum: Sensor-related questions
Topic: sensors
Replies: 1
Views: 277

Re: sensors

Not much information to go on there, but it sounds like the DL1 isn't outputting any data. Can you see the DL1 is operating as expected?
by racetec
Mon Jan 28, 2019 11:38 am
Forum: How do I...
Topic: Backup existing data/config in Dash2
Replies: 4
Views: 432

Re: Backup existing data/config in Dash2

One of the big upgrades from the older firmware to the new one is the ability to read back the configuration from the unit. Unfortunately you can't do this with the older firmware so you will just have to note down the settings from looking at the screen and make up the new one from that if you don'...
by racetec
Mon Jan 28, 2019 9:51 am
Forum: General support questions
Topic: DL 1 set up
Replies: 1
Views: 316

Re: DL 1 set up

Hi

We don't currently have a video tutorial. Please have a look at our knowledge base for more information:
https://www.race-technology.com/wiki/index.php/

Support (AH)
by racetec
Mon Jan 21, 2019 10:06 am
Forum: Requested new features
Topic: Version 10 Analysis Software Release Date?
Replies: 25
Views: 13254

Re: Version 10 Analysis Software Release Date?

Hi

Please email Andrew directly with any feedback.

Thanks,
Support (AH)
by racetec
Wed Jan 09, 2019 10:01 am
Forum: Requested new features
Topic: Version 10 Analysis Software Release Date?
Replies: 25
Views: 13254

Re: Version 10 Analysis Software Release Date?

Hi

Links to the beta test v10 have been sent out. If you didn't receive this then please email 'sales at race hyphen technology dot com' and I'll check.

Support (AH)
by racetec
Tue Jan 08, 2019 1:32 pm
Forum: General support questions
Topic: Go Pro GPS Timestamp Aligning Video.
Replies: 1
Views: 93

Re: Go Pro GPS Timestamp Aligning Video.

Yes, this is something we are actively working on right now and it will be available in our software soon.

Please contact me directly (adele at race hyphen technology dot com) as we may be able to provide some test software for you in the meantime.

Support (AH)
by racetec
Wed Jan 02, 2019 11:25 am
Forum: General support questions
Topic: Emerald K6+, Dl1 Club and Dash4 problems
Replies: 2
Views: 389

Re: Emerald K6+, Dl1 Club and Dash4 problems

Hi Wyn

I have responded to your email. Please do not hesitate to contact us if you require any further assistance.

Support (AH)
by racetec
Tue Dec 11, 2018 10:09 am
Forum: How do I...
Topic: MOVE THE "CHICKLETS"
Replies: 3
Views: 191

Re: MOVE THE "CHICKLETS"

Thanks for the feedback, I'll pass it on to the developers as a suggestion

Support (AH)
by racetec
Mon Dec 03, 2018 9:30 am
Forum: General support questions
Topic: dash 2
Replies: 2
Views: 602

Re: dash 2

Hello

Yes, the dash can be returned to our service department for a replacement LCD and full service.

Please contact 'service at race-technology dot com' for more details.

Support (AH)
by racetec
Wed Nov 28, 2018 9:28 am
Forum: General support questions
Topic: DL1 MK2 logger
Replies: 1
Views: 1344

Re: DL1 MK2 logger

Hi

You can purchase a replacement connector from our website:
https://www.race-technology.com/gb/raci ... connectors

Support (AH)
by racetec
Wed Nov 28, 2018 9:10 am
Forum: General support questions
Topic: Logging ECU data (ECU adapters)
Replies: 8
Views: 19195

Re: Logging ECU data (ECU adapters)

Hi

We can provide an interface for some EFI ECUs. A full list of ECU makes and models that we can supply the interface for can be found here:
https://www.race-technology.com/gb/raci ... interfaces

Support (AH)
by racetec
Mon Nov 19, 2018 3:13 pm
Forum: Requested new features
Topic: Version 10 Analysis Software Release Date?
Replies: 25
Views: 13254

Re: Version 10 Analysis Software Release Date?

Hi all

Apologies for the delay.
We will be in touch later this week regarding beta testing.

Kind regards
Support (AH)

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