Search found 292 matches

by racetec
Tue Sep 08, 2020 1:25 pm
Forum: How do I...
Topic: GPS
Replies: 1
Views: 148

Re: GPS

Hello

Unlike the DASH2PRO, the DASH2 does not have built in GPS.
If the DASH2 is connected to a Race Technology data logger, it can display GPS speed from the data logger.

Support (AH)
by racetec
Wed Sep 02, 2020 2:16 pm
Forum: GoPro standalone software
Topic: GoPro Standalone Software Support
Replies: 29
Views: 12827

Re: GoPro Standalone Software Support

Hello

I believe you have now been assisted via email and this has now been resolved.
Please do not hesitate to contact our support team directly on support@race-technology.com if you have any further queries.
by racetec
Wed Sep 02, 2020 2:16 pm
Forum: GoPro standalone software
Topic: Reregistering Gopro Software
Replies: 2
Views: 162

Re: Reregistering Gopro Software

Hello

I believe you have now been assisted via email and this has now been resolved.
Please do not hesitate to contact our support team directly on support@race-technology.com if you have any further queries.
by racetec
Tue Sep 01, 2020 10:09 am
Forum: Installation problems
Topic: Vrs conditioner
Replies: 1
Views: 372

Re: Vrs conditioner

Hi Sam

Thank you for your message. We will need some more information to be able help you.
Please could you email our support team directly - support@race-technology.com

Best regards
Support (AH)
by racetec
Mon Aug 10, 2020 8:32 am
Forum: General support questions
Topic: Still cant get this dash to work right!!
Replies: 4
Views: 745

Re: Still cant get this dash to work right!!

Hi

Please contact Al at Race Technology USA for technical support - aseim@race-technology.com
by racetec
Tue Aug 04, 2020 10:02 am
Forum: Installation questions
Topic: How to test GPS
Replies: 1
Views: 751

Re: How to test GPS

Hello Karl

Everything is fine, you just need to drive the car.
by racetec
Mon Jul 27, 2020 3:09 pm
Forum: How do I...
Topic: Analysis software - video license
Replies: 1
Views: 745

Re: Analysis software - video license

Hi John A video licence is required to view GoPro videos in the Race Technology analysis software for data loggers - this is not the same licence that is required for the GoPro standalone software. Please see the website for more details: http://www.race-technology.com/gb/racing/products/video/video...
by racetec
Wed Jul 15, 2020 1:06 pm
Forum: General support questions
Topic: DL1 CLUB power on issue
Replies: 8
Views: 1095

Re: DL1 CLUB power on issue

Hi John

The unit will need to be returned to Race Technology for repair.
Please email lorne@race-technology.com requesting an RMA and he will send you details for returning the unit.
by racetec
Wed Jul 15, 2020 12:43 pm
Forum: General support questions
Topic: DL1 CLUB power on issue
Replies: 8
Views: 1095

Re: DL1 CLUB power on issue

Hi John

What brand, model and size of SD card are you using?
by racetec
Wed Jul 15, 2020 10:29 am
Forum: General support questions
Topic: DL1 CLUB power on issue
Replies: 8
Views: 1095

Re: DL1 CLUB power on issue

To reflash via SD card you must insert the SD card with the .RMG file with the power off. Then turn on the DL1. Is this what you did?
by racetec
Tue Jul 14, 2020 12:04 pm
Forum: General support questions
Topic: DL1 CLUB power on issue
Replies: 8
Views: 1095

Re: DL1 CLUB power on issue

Hi

This sounds like the firmware has got corrupted somehow. The best thing to do is try reflashing from the configuration software (file --> reflash) via USB.
by racetec
Tue Jun 23, 2020 1:05 pm
Forum: Installation problems
Topic: Connecting D2P to Rover Mems ECU
Replies: 6
Views: 896

Re: Connecting D2P to Rover Mems ECU

Hi Gadget

Our technical support team will be able to assist you if you can provide some more information.

Please can you let me know your name and the name of the Race Technology representative you have been speaking with previously.
Alternatively, please email support@race-technology.com.
by racetec
Tue Jun 23, 2020 8:41 am
Forum: Installation questions
Topic: Dash2 to Emerald K6
Replies: 1
Views: 323

Re: Dash2 to Emerald K6

Hi Adam Apologies for the delay in responding. Please contact support@race-technology.com with details of the Race Technology equipment you have (please include serial number or order number if possible) and the issue you are experiencing. This will be allocated to a member of our technical support ...
by racetec
Mon Jun 15, 2020 10:03 am
Forum: How do I...
Topic: v10 colors
Replies: 1
Views: 718

Re: v10 colors

Hi

This has been removed from V10 software.
by racetec
Thu Jun 11, 2020 8:44 am
Forum: General support questions
Topic: example run with gyro
Replies: 4
Views: 704

Re: example run with gyro

Hello

Apologies for the delayed response. I'm sorry we do not have any examples with gyro values.

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