Ok i can get the monitoring software to work on XP and the logger configuration option to talk to the logger but it still will not download data.

Is it a broken logger?

Pleas help I have been fighting this for sometime now and would like the use of my DL90 back.

Okay I finally got a dual booting system together on my laptop and I am running XP OS. I still can not get it to connect and download the runs. I can get it to connect to the logger configuration. When I try to erase the logger from the software it says that the data may be corupt and turns the saml...

Unfortunately this looks like a Vista compatibility issue. Version 6 of the software was created before Vista was made available and therefore it is possible that some functionality is lost. I know it is quite frustrating when these sort of compatibility issues come to light, but unfortunately ther...

Port 3 is nearly always the internal modem on a PC. If you go to the hardware manager you should be able to see what serial ports are installed and then work out which port you should be trying - that might be a place to start? Kind regards, Support I have looked in the hardware manager for which s...

Support wrote:What is the number of the serial port that you are trying to access on the PC?

Kind regards,

Support

Port #3 the last time but I have tried 3.4.5.6.7.
I have uninstalled on all ports, re installed on just one. (several times.)

what was the issue causing the problem.
I am having similar problem.

Okay I uninstalled the prolific USB to serial adapter driver and tried to reinstall it. The serial adapter says it is working correctly but when I launch the DL90 analysis software and set the port to match. then hit download logger I am getting this error now: The device may contain the incorrect v...

I did try that already. No luck. I did notice though that it installed as a motorola modem driver for the usb serial adapter in the device manager instead of under the serial ports. I had the dl90 plugged in when it installed the Usb adapter on my desktop. So i am thinking it looked at the dl90 as a...

I am running version 6 software with a DL90. My old XP laptop quit and the new laptop has vista and will not download data. I keep getting the error that it cant connect, turn off and check to make sure it is connected. I am using everything the same and it works on my desktop with XP but not the la...