Search found 263 matches

by racetec
Wed Jun 27, 2018 1:36 pm
Forum: General support questions
Topic: Video integration with data-issues
Replies: 8
Views: 30360

Re: Video integration with data-issues

Whilst the web site says "GoPro" integration, actually the video import works with most formats - we state GoPro as these are the most popular. With regards the auto syncing, this is more difficult. The problem is that we get is working quite well with a GoPro model and then they change the firmware...
by racetec
Wed Jun 27, 2018 9:46 am
Forum: General software support
Topic: Test Dash4Pro
Replies: 17
Views: 41518

Re: Test Dash4Pro

Based on your firmware version this unit is now 8+ years old... and I guess elements of your layout are also that old? Whilst we try to maintain backward compatibility, there has been a LOT of changes in that time with new features, new variables etc and it sounds to me like your layout has somethin...
by racetec
Tue Jun 26, 2018 8:57 am
Forum: General support questions
Topic: DL1/Dash2 Does not start logging
Replies: 10
Views: 25428

Re: DL1/Dash2 Does not start logging

There is no fundamental issue with running the software on Windows 10, it is just the card formatting which is a problem. As mentioned above, this is because Microsoft have changed the operating system and no longer support formatting in FAT16. The best thing to do in this situation is to only delet...
by racetec
Mon Jun 18, 2018 9:17 am
Forum: General support questions
Topic: DL1 Club software is gone
Replies: 5
Views: 9028

Re: DL1 Club software is gone

If you can't reflash from the config software over the USB port then you can take the .RMG file and put it directly on to the SD card. You will find it in a directory on your computer something like: C:\Program Files (x86)\RaceTechnologyV8.5\DL1 MK3_ V6 Find the .RMG file in there and copy directly ...
by racetec
Mon Jun 18, 2018 8:36 am
Forum: General support questions
Topic: DL1 Club software is gone
Replies: 5
Views: 9028

Re: DL1 Club software is gone

These are now all included in the main PC software. If you install the software, start up the DL1 CLUB configuration software and go to File / Reflash you will see the file in there. This ensures that you have the correct firmware for the PC software.
by racetec
Fri Jun 01, 2018 8:31 am
Forum: General support questions
Topic: connecting emerald k6 to dash 2
Replies: 1
Views: 7277

Re: connecting emerald k6 to dash 2

Hi You will need our ECU Interface for the dash to receive data from the ECU. https://www.race-technology.com/gb/racing/products/ecu-interfaces/aftermarket-interfaces Information on connections can be found here: https://www.race-technology.com/wiki/index.php/ECUType/EMERALDK3-K6-M3D Best regards, A...
by racetec
Wed May 30, 2018 8:33 am
Forum: General software support
Topic: Dash4pro won't reflash
Replies: 4
Views: 13802

Re: Dash4pro won't reflash

The question is too general to be able to answer, but I can give some guidance: - on the D4P menu there is an option under 7.2 to view the incoming data channels directly, that is a good/simple first check: http://www.race-technology.com/wiki/index.php/OperatingTheDASH4PRO2/DASH4PRO2MenuStructure - ...
by racetec
Thu May 24, 2018 3:17 pm
Forum: General support questions
Topic: Dash2 display problem
Replies: 2
Views: 7285

Re: Dash2 display problem

Hi

I'm afraid the dash will need to come to our service department for repairs.

Please email service@race-technology.com to arrange this - they will send you the details of the returns process and assign you an RMA.
by racetec
Wed May 23, 2018 8:17 am
Forum: General support questions
Topic: Water temp erratic
Replies: 2
Views: 7178

Re: Water temp erratic

Can you check what filtering you have set up on the water temperature channel? Would you be able to sample a section of the data using Live Monitor and send it over along with your DASH2 configuration so I could run the test here with your setup? A couple of people have asked for the odometer to be ...
by racetec
Mon May 21, 2018 9:25 am
Forum: General software support
Topic: How do the Dash4Pro variable manager and Analysis variable manager relate?
Replies: 2
Views: 114324

Re: How do the Dash4Pro variable manager and Analysis variable manager relate?

At the moment they are completely separate, however in v10 (coming in the next months) we have introduced centralised variable management so you don't have to reconfigure the same variables in multiple places.

Regards, Support (A)
by racetec
Fri May 11, 2018 6:54 am
Forum: Installation questions
Topic: Dash 2 configuration
Replies: 1
Views: 29600

Re: Dash 2 configuration

Sorry I don't totally understand the question. You can set up a DASH2 configuration on your PC and save it on your PC. You can then reload it and send it over to the DASH2 via the RS232 connection to the DASH2. You can also read back the configuration from the DASH2 with the new V10 firmware. Martin
by racetec
Tue May 08, 2018 9:43 am
Forum: General support questions
Topic: Dash 2 firmware v10 toughts
Replies: 1
Views: 6674

Re: Dash 2 firmware v10 toughts

Many items could previously only be configured on the unit itself, these have been moved to the PC software. This is why the menus on the unit have been simplified. I will check on the analogue equations, if it goes negative it should be clamped to zero so there is an issue there. We might expand th...
by racetec
Thu Apr 26, 2018 10:50 am
Forum: General support questions
Topic: Problem connecting PC to Dash2
Replies: 12
Views: 22070

Re: Problem connecting PC to Dash2

The old v8 setup had got removed from our server, but its back now. With regards v8.5 and v8, we are not aware of any particular issues with v8.5 - its been out for a few years now, its tested on a range of operating systems, and in use by 1000s of users. If there is a particular issue on your PC th...
by racetec
Tue Apr 24, 2018 9:08 am
Forum: General support questions
Topic: Problem connecting PC to Dash2
Replies: 12
Views: 22070

Re: Problem connecting PC to Dash2

Hi

You can download V8 from our website - it is in the 'legacy' section on the downloads page:
https://www.race-technology.com/gb/raci ... ads#Legacy
by racetec
Thu Apr 19, 2018 11:45 am
Forum: Sensor-related questions
Topic: Standard Analog Sensor issues
Replies: 6
Views: 40168

Re: Standard Analog Sensor issues

Please save your configuration file and email it over to me with the sensor details. I'll take a look for you.

mhill at race-technology dot com.

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