Search found 263 matches

by racetec
Mon Mar 05, 2018 10:39 am
Forum: General support questions
Topic: logging into sd card
Replies: 3
Views: 7485

Re: logging into sd card

What is happening with the lights on the data logger? Are there other files being created on the card? Have you tried with a different card?
by racetec
Mon Mar 05, 2018 9:18 am
Forum: General support questions
Topic: Syvecs S6GP Data
Replies: 10
Views: 18841

Re: Syvecs S6GP Data

Hi Matt We sell a CAN interface for the Syvecs S6GP ECU, which allows the DL1 to receive data directly from the ECU. Please see below knowledge base page for further information and a full list of the channels available: https://www.race-technology.com/wiki/index.php/ECUType/SyvecsCAN The interface ...
by racetec
Tue Feb 27, 2018 2:06 pm
Forum: General support questions
Topic: DASH4PRO Reading Configuration Error
Replies: 6
Views: 11061

Re: DASH4PRO Reading Configuration Error

We do keep previous versions of the software, but I've got nothing that old - sorry, Support (A)
by racetec
Tue Feb 27, 2018 9:54 am
Forum: General support questions
Topic: DASH4PRO Reading Configuration Error
Replies: 6
Views: 11061

Re: DASH4PRO Reading Configuration Error

Morning, That is the most recent versions of everything, and I'm not aware of any issues with that software/firmware at this time. The issue is that the firmware on the DASH4PRO is about 7 years old and the latest software cannot read something from it, the only option here is to send a new config f...
by racetec
Mon Feb 26, 2018 9:49 am
Forum: General support questions
Topic: DASH4PRO Reading Configuration Error
Replies: 6
Views: 11061

Re: DASH4PRO Reading Configuration Error

Hello from RT!

Can you confirm the configuration software version number please?

Regards, Support (A)
by racetec
Fri Feb 23, 2018 8:04 am
Forum: General support questions
Topic: logging into sd card
Replies: 3
Views: 7485

Re: logging into sd card

Check the formatting of the SD card, it should be FAT32. It sounds like there is a problem writing to that card. If the card is freshly formatted and using FAT32 and it still isn't working, try using a different card to see if it is a card problem.

Martin
by racetec
Thu Feb 22, 2018 12:51 pm
Forum: General support questions
Topic: Dash4pro oled configuration software
Replies: 1
Views: 6021

Re: Dash4pro oled configuration software

Hi, I'm not completely clear on the question, but: - the latest version of the config software is available in the downloads section - with the DASH4PRO, there is no separate firmware, the firmware and configuration are transferred together as a single process - the DASH4PRO configuration software i...
by racetec
Fri Feb 16, 2018 9:21 am
Forum: General support questions
Topic: Dash2 Config Update
Replies: 1
Views: 4405

Re: Dash2 Config Update

Are you able to send a screenshot through to sales at race-technology.com showing this? It sounds to me like a display issue on your PC.

Martin
by racetec
Wed Feb 07, 2018 9:51 am
Forum: General support questions
Topic: Upload Calibration & Lost ECU CAN Interface Data
Replies: 4
Views: 11099

Re: Upload Calibration & Lost ECU CAN Interface Data

It sounds like a simple error in the 2nd configuration that was supplied form the garage... I would simply ask them to check it in the first please.
by racetec
Tue Feb 06, 2018 8:31 am
Forum: General support questions
Topic: Analysis software - date of data I am looking at?
Replies: 1
Views: 3561

Re: Analysis software - date of data I am looking at?

Hi Doug

I'm pleased to hear you found the information you needed - if you have any other queries, please let us know and we will do our best to help!

Adele
by racetec
Fri Feb 02, 2018 2:17 pm
Forum: Installation questions
Topic: Aux Messages on RTLive
Replies: 1
Views: 27663

Re: Aux Messages on RTLive

We changed these to 14+ in later versions of the RT Live firmware. Your unit should automatically update itself the the latest firmware and then these will be correct. If it doesn't then let me know you unit code and I'll check to see its enabled for automatic updates.

Kind regards, Support (A)
by racetec
Mon Jan 29, 2018 10:47 am
Forum: Sensor-related questions
Topic: Temperature sensor resistor ohm's
Replies: 2
Views: 30135

Re: Temperature sensor resistor ohm's

I would suggest a 1k would be fine...

BR, Support (A)
by racetec
Tue Jan 23, 2018 9:07 am
Forum: Installation questions
Topic: CAN interface - S80Pro/Dash2/DL1
Replies: 3
Views: 33815

Re: CAN interface - S80Pro/Dash2/DL1

Hello

The interface will need to be returned to Race Technology to be reconfigured to use with the DTA.
Please contact service at race - technology dot com for further details and cost information if you would like to proceed with this.
by racetec
Thu Jan 18, 2018 10:53 am
Forum: Installation questions
Topic: Do I need anything else? (DASH2 & DL1)
Replies: 7
Views: 48923

Re: Do I need anything else? (DASH2 & DL1)

For the DL1 mk2 its only with the memory card. The much newer DL1 club is over card or USB etc...

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