Search found 263 matches

by racetec
Thu Jul 04, 2019 12:44 pm
Forum: General support questions
Topic: Starting recording a better visual
Replies: 3
Views: 8828

Re: Starting recording a better visual

Hi Marcus Apologies if you have not previously received a response from our technical support team. A member of our support team has now sent an email to you, which you should have received yesterday. Please let me know if you have not received this and I will look into it. Best regards, Support (AH)
by racetec
Mon Jul 01, 2019 8:04 am
Forum: General support questions
Topic: Sending serial data to DL1 MkII
Replies: 2
Views: 9545

Re: Sending serial data to DL1 MkII

Yes that is exactly how you do it. You can send it through as an analogue channel, or as temperature, pressure, etc. It can go in on the same port that the data is coming out from. If you are running the old DL1 MK2 config software then make sure that incoming serial is turned on for logging to the ...
by racetec
Tue Jun 11, 2019 12:03 pm
Forum: Sensor-related questions
Topic: GPS data jumps (same spot, every lap)
Replies: 10
Views: 72359

Re: GPS data jumps (same spot, every lap)

The orientation is not correct, this can be changed in analysis options
by racetec
Mon Jun 03, 2019 8:43 am
Forum: Sensor-related questions
Topic: D2 PRo Accelerometer
Replies: 1
Views: 23576

Re: D2 PRo Accelerometer

For most applications no filtering is required. If you do find that you do require filtering then start of with small numbers such as 0.1 for the smoothing time, but a higher number and work downwards for the maximum rate of change, such as 10.

Martin
by racetec
Tue May 28, 2019 1:29 pm
Forum: Sensor-related questions
Topic: GPS data jumps (same spot, every lap)
Replies: 10
Views: 72359

Re: GPS data jumps (same spot, every lap)

Hello Thomas

The jumps are there as you've not got the mounting orientation correct, and you have the option set to combine GPS+accelerations.
by racetec
Tue May 28, 2019 1:24 pm
Forum: General software support
Topic: Date and Time of run - how to determine?
Replies: 1
Views: 6914

Re: Date and Time of run - how to determine?

Hello

It is in "run manager" -> "run info"
by racetec
Tue May 21, 2019 8:27 am
Forum: General software support
Topic: odometer setup
Replies: 3
Views: 8422

Re: odometer setup

Hello

Please email 'service at race hyphen technology dot com' and the service team will advise.

Support (AH)
by racetec
Wed May 15, 2019 10:17 am
Forum: General software support
Topic: Setting alarms on Dash2 Pro
Replies: 4
Views: 8340

Re: Setting alarms on Dash2 Pro

Hi John. If you want the temperature reading to come on at over 100 degrees C on a particular channel. Select the channel from the drop down menu, set the units to 'C' and set up the condition for '>' and the value to 100. For pressure to come on below 20 psi, do the same, but select 'psi' for the u...
by racetec
Mon May 13, 2019 12:05 pm
Forum: General software support
Topic: Setting alarms on Dash2 Pro
Replies: 4
Views: 8340

Re: Setting alarms on Dash2 Pro

Hi John

Please see our knowledge base for information regarding setting the alarms:
https://www.race-technology.com/wiki/in ... AlarmLevel

There is further information available via the link at the bottom of the page.

Support (AH)
by racetec
Fri May 10, 2019 12:21 pm
Forum: Installation questions
Topic: FUEL GAUGE
Replies: 1
Views: 23932

Re: FUEL GAUGE

Hi

You may wish to contact Racetech for assistance:
http://www.race.tech/contact/4586755872

Support (AH)
by racetec
Mon Apr 29, 2019 11:00 am
Forum: General support questions
Topic: RTLive: Reset "Integrate" Function
Replies: 1
Views: 5476

Re: RTLive: Reset "Integrate" Function

Hello

I am afraid that this is not currently possible, but it will be added to the requested updates for consideration

Support (AH)
by racetec
Wed Apr 24, 2019 12:25 pm
Forum: General support questions
Topic: Omex 600 to Dash2 Pro through serial ports
Replies: 1
Views: 5077

Re: Omex 600 to Dash2 Pro through serial ports

Hello The DASH2PRO has an internal serial interface but this is not a standard feature, so you would need to purchase a licence file to activate it. This can be purchased via the Race Technology website or by emailing 'sales at race hyphen technology dot com'. We would need to know the serial number...
by racetec
Wed Apr 24, 2019 10:28 am
Forum: General support questions
Topic: Analyse and Windows 10
Replies: 1
Views: 5020

Re: Analyse and Windows 10

Hello

The results will be identical in all version of windows, if you are seeing small differences then please check the options are the same.

Support (AH)
by racetec
Wed Apr 03, 2019 11:04 am
Forum: General support questions
Topic: GPS ROLLOVER
Replies: 5
Views: 10395

Re: GPS ROLLOVER

We use ublox GPS modules in our motorsport products and this compliance statement encompasses the modules that we use:

https://flarm.com/wp-content/uploads/20 ... tement.pdf

Support (AH)

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