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Is it a hardware or software problem
Posted: Fri Sep 17, 2010 11:32 pm
by pacosnik
Is this update compatible with DL1 MK2 6G accelerometer ? Maybe I made a mistake when install this version on my logger. Air, water and oil temperature sensors connected to A1-A3 reported impossible values .
I use DL1 MK2 6G & Dash2. When sensors is connected to Dash2 everyting is fine but in this case can't data logging this chanel.
Regards
Posted: Sat Sep 18, 2010 6:29 pm
by pacosnik
Sensor: BOSCH Air temp, Water temp, OIL temp (part number from drop menu on Dash2 configurator)
reference supply:5V
config formula: from drop menu
Pull up resistor: 1k
All this work fine on Dash2 and reading is correct but when sensors is connected to DL1 all readings is wrong.
See yourself:
Please help.
Posted: Sun Sep 19, 2010 6:22 pm
by pacosnik
Any ideas?
Posted: Sun Sep 19, 2010 9:14 pm
by osborni
Have you loaded in the dash.dat file?
Posted: Sun Sep 19, 2010 9:41 pm
by pacosnik
osborni wrote:Have you loaded in the dash.dat file?
Yes
What I found just before 5 minutes.
See Analog input 1-3....readings
42V it's amazing
Posted: Mon Sep 20, 2010 11:03 pm
by pacosnik
All data from 8 analog channel is definatly wrong. If voltage on channel is more then 600mV data is wrong. I checked this several times.
Posted: Tue Sep 21, 2010 10:56 am
by osborni
Call suport.
Posted: Tue Sep 21, 2010 11:44 pm
by pacosnik
osborni wrote:Call suport.
Believe me I am really disappointed from support center. What is the meaning of this forum if they do not read. I can not figure it out. I wrote an email two days ago but no response.
Posted: Thu Sep 23, 2010 3:15 pm
by Support
Hi,
I try to check the forum every few days... but it's not garanteed! It looks like the unit must have a calibration error on it's inputs.
Can you give us a call to arrange a return please? If you call tomorrow (Friday), please ask for "Dave Brown".
With regards the email you sent, I can't find anything here - very sorry if it has got overlooked.
Kind regards,
Support
Posted: Fri Sep 24, 2010 7:15 am
by pacosnik
Unfortunately I can't make calls from here where I am now. Can you send me any alternative way to contact whit Dave Brown? Skype, ICQ.... on
Private Message here. My skype is the same like Username... pacosnik. Today I will be online all day.
Regards
Posted: Fri Sep 24, 2010 9:30 am
by pacosnik
OK. I finaly found calibration procedure on a web site and will try it.
http://www.race-technology.com/wiki/ind ... ueChannels
If this problem still remain I will call to support on Monday
Posted: Sat Jan 04, 2014 2:53 pm
by westysprinter
nearly the same problem I have, (mine says 57V) My computers running Vista so I don't have hyperterminal!
So RaceTech what are the options to calibrate the DL1 without hyperterminal?