Two Point Video Sync Keeps Getting Lost

evl
Posts: 83
Joined: Tue Nov 22, 2005 7:41 pm

Two Point Video Sync Keeps Getting Lost

Postby evl » Mon Sep 27, 2010 1:08 am

I just started playing with the video version of the software. It seems pretty neat/helpful, but I can't seem to keep the two point sync for more than one run file. I'll sync one, then I'll try to compare two runs, and the 2nd point on the other file has been magically changed to frame 30001, without fail.

Is there a workaround? Thanks,

-Chris

Support

Postby Support » Mon Sep 27, 2010 10:56 am

Hi Chris,

This was certainly a bug in previous versions of the software, but my understanding is thois was corrected a while ago? Can you confirm that you are using the latest build available from this web site and the problems is still there please? If it is I'll have to investigate.

Kind regards,

Support

evl
Posts: 83
Joined: Tue Nov 22, 2005 7:41 pm

Postby evl » Mon Sep 27, 2010 5:48 pm

Version 7.5.128 Is that the most recent?

I did find that if you close the run manager after each time you set the marks, it seems to work. Or at least it's been working for a little while now. I'm afraid to open the run manager at this point. :)

Support

Postby Support » Tue Sep 28, 2010 8:49 am

ah - okay, it sounds like it's almost correct, but not quite there!! I'll investigate this in more detail.

Thanks for the "heads up"!

Support


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