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Command timeout, HELP!!!

Posted: Mon May 11, 2015 9:47 pm
by timhoverd
So, I bought a new DL1 Club and that worked fine with my existing Dash4.

I've just updated the Dash4 firmware only to find that the ability to use the Dash buttons to control the logger, e.g. to start logging, no longer works. I get a "Command timeout" message on the dash screen.

The logger has:

Hardware version: 1
Bootloader version: 1.0.13
Main application version: 4.5.24
Configuration version: 5.0.31

And the Dash has:

Bootloader: 3.3.0
Firmware: 5.0.30

Any ideas, this is driving me to distraction?

Tim

Posted: Tue May 12, 2015 5:40 pm
by Maxx
Does it still come up with "Request to Start Logging" before the timeout?

It's not uncommon to get the odd one of these but usually a re-press sorts it out.

You could try re-assigning the button again, certainly if you don't see the "request to start logging" message but I'd do it anyway.

Posted: Tue May 12, 2015 10:12 pm
by timhoverd
Maxx wrote:Does it still come up with "Request to Start Logging" before the timeout?


Yes.

Turns out that it's a problem with the posted firmware being incompatible. They're apparently sorting it...

T

Posted: Sun May 17, 2015 9:29 pm
by Jams
I just posted a similar issue with a DL1 MK3/CLUB and a DASH3.

In your case do you know is it the DL1 firmware or the DASH4 firmware that is going to be updated ?

Posted: Sun May 17, 2015 10:52 pm
by timhoverd
Jams wrote:I just posted a similar issue with a DL1 MK3/CLUB and a DASH3.

In your case do you know is it the DL1 firmware or the DASH4 firmware that is going to be updated ?


I believe the former.

T

Posted: Mon May 18, 2015 9:37 pm
by Jams
I just updated by DASH3 firmware from 1.40.2 to 1.40.9 and it looks to have fixed my problem.

Posted: Mon May 18, 2015 10:08 pm
by timhoverd
Jams wrote:I just updated by DASH3 firmware from 1.40.2 to 1.40.9 and it looks to have fixed my problem.


Hmm, interesting. The DL1/Dash4 software on the website is still unchanged...

T