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Installation Question Motor DL1mk2 + Dash 3
Posted: Thu Dec 11, 2014 1:03 pm
by Buckie
Hej Guys!
I just bought this awesome system but im exploring the options of retrieving the data from the device.
because it will be installed on a motor ( R6 ) i want to place the DL1 inside buddy wich i cant easily access to get the CF card.
Is there an option to recieve the data logged on the DL1 CF card by using a serial cable?
Can this also be done while the dash is connected?
I also looked into the option to extend the CF card to external. I order some parts for this and ill post this when i know more.
Support
Posted: Tue Dec 16, 2014 4:45 pm
by Support
Sorry it is not possible to download data via serial port.
Kind regards,
Support (K)
Posted: Tue Dec 30, 2014 7:44 pm
by Buckie
Ok bummer.
In order to calibrate my sensors i need to get my live data working.
But somehow my serial cable to my pc isnt working correctly.
Is there anywhere a sheet available to make a new serial cable to use with live monitor?
Or do i need to activate it?
Support
Posted: Tue Jan 06, 2015 1:55 pm
by Support
The cable required is a standard null modem>>>
http://en.wikipedia.org/wiki/Null_modem
If you wish to make your cable then you only need pins 2 3 and 5. They need connecting as follows between 2 female 9 way d type connectors
5 - 5
2 - 3
3 - 2
Kind regards,
Support
Re: Support
Posted: Thu Jan 15, 2015 9:05 am
by Buckie
Support wrote:The cable required is a standard null modem>>>
http://en.wikipedia.org/wiki/Null_modemIf you wish to make your cable then you only need pins 2 3 and 5. They need connecting as follows between 2 female 9 way d type connectors
5 - 5
2 - 3
3 - 2
Kind regards,
Support
Hmm.. For some reason its still not working. Do i need to activate it somewhere?
Support
Posted: Wed Jan 21, 2015 5:34 pm
by Support
Serial port issues are a common problem. Are you sure the port on the computer is working correctly?
What port number is it showing up as in the lite monitor software?
Kind regards,
Support (K)
Posted: Fri Jan 23, 2015 8:27 pm
by Buckie
I tried almost everything.
To be sure.
Made myself a USB2COM
5 = GND
2 = TX
3 = RX
Should be right not?
Posted: Tue Feb 03, 2015 8:40 pm
by Buckie
Support??
Support
Posted: Wed Feb 04, 2015 9:31 am
by Support
Hello,
If you are sure the computer and cable are working correctly then it sounds like there is a problem with your DL1 and I recommend you send it back for servicing. Please email service at race - technology . com and ask for an RMA.
If you are not sure about the computer serial port and cable then I recommend you buy the ones below. The driver for the adaptor comes as part of the race technology software and offers plug and play.
http://www.race-technology.com/content. ... =2&cat=770
http://www.race-technology.com/usb_to_s ... 2_771.html
Kind regards,
Support (K)
Re: Support
Posted: Wed Feb 04, 2015 11:02 am
by Buckie
Support wrote:Hello,
If you are sure the computer and cable are working correctly then it sounds like there is a problem with your DL1 and I recommend you send it back for servicing. Please email service at race - technology . com and ask for an RMA.
If you are not sure about the computer serial port and cable then I recommend you buy the ones below. The driver for the adaptor comes as part of the race technology software and offers plug and play.
http://www.race-technology.com/content. ... =2&cat=770http://www.race-technology.com/usb_to_s ... 2_771.htmlKind regards,
Support (K)
Isnt there a support shop in the Netherlands where i could go to check it?
Posted: Wed Feb 04, 2015 2:16 pm
by racetec
Hello,
All of our repairs are done at the UK HQ.
Many thanks,
Customer service.