Installation Question Motor DL1mk2 + Dash 3

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Installation Question Motor DL1mk2 + Dash 3

Postby Buckie » Thu Dec 11, 2014 1:03 pm

Hej Guys!

I just bought this awesome system but im exploring the options of retrieving the data from the device.
because it will be installed on a motor ( R6 ) i want to place the DL1 inside buddy wich i cant easily access to get the CF card.

Is there an option to recieve the data logged on the DL1 CF card by using a serial cable?
Can this also be done while the dash is connected?

I also looked into the option to extend the CF card to external. I order some parts for this and ill post this when i know more.

Support
Posts: 399
Joined: Mon Nov 21, 2005 4:09 pm

Support

Postby Support » Tue Dec 16, 2014 4:45 pm

Sorry it is not possible to download data via serial port.

Kind regards,
Support (K)
______________________________
Posted by Race Technology Support

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Postby Buckie » Tue Dec 30, 2014 7:44 pm

Ok bummer.

In order to calibrate my sensors i need to get my live data working.
But somehow my serial cable to my pc isnt working correctly.
Is there anywhere a sheet available to make a new serial cable to use with live monitor?

Or do i need to activate it?

Support
Posts: 399
Joined: Mon Nov 21, 2005 4:09 pm

Support

Postby Support » Tue Jan 06, 2015 1:55 pm

The cable required is a standard null modem>>> http://en.wikipedia.org/wiki/Null_modem

If you wish to make your cable then you only need pins 2 3 and 5. They need connecting as follows between 2 female 9 way d type connectors

5 - 5
2 - 3
3 - 2

Kind regards,
Support
______________________________
Posted by Race Technology Support

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Re: Support

Postby Buckie » Thu Jan 15, 2015 9:05 am

Support wrote:The cable required is a standard null modem>>> http://en.wikipedia.org/wiki/Null_modem

If you wish to make your cable then you only need pins 2 3 and 5. They need connecting as follows between 2 female 9 way d type connectors

5 - 5
2 - 3
3 - 2

Kind regards,
Support


Hmm.. For some reason its still not working. Do i need to activate it somewhere?

Support
Posts: 399
Joined: Mon Nov 21, 2005 4:09 pm

Support

Postby Support » Wed Jan 21, 2015 5:34 pm

Serial port issues are a common problem. Are you sure the port on the computer is working correctly?

What port number is it showing up as in the lite monitor software?

Kind regards,
Support (K)
______________________________
Posted by Race Technology Support

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Postby Buckie » Fri Jan 23, 2015 8:27 pm

I tried almost everything.
To be sure.


Made myself a USB2COM

5 = GND
2 = TX
3 = RX

Should be right not?

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Postby Buckie » Tue Feb 03, 2015 8:40 pm

Support??

Support
Posts: 399
Joined: Mon Nov 21, 2005 4:09 pm

Support

Postby Support » Wed Feb 04, 2015 9:31 am

Hello,

If you are sure the computer and cable are working correctly then it sounds like there is a problem with your DL1 and I recommend you send it back for servicing. Please email service at race - technology . com and ask for an RMA.

If you are not sure about the computer serial port and cable then I recommend you buy the ones below. The driver for the adaptor comes as part of the race technology software and offers plug and play.
http://www.race-technology.com/content. ... =2&cat=770
http://www.race-technology.com/usb_to_s ... 2_771.html

Kind regards,
Support (K)
______________________________
Posted by Race Technology Support

Buckie
Posts: 23
Joined: Wed Dec 10, 2014 12:36 pm

Re: Support

Postby Buckie » Wed Feb 04, 2015 11:02 am

Support wrote:Hello,

If you are sure the computer and cable are working correctly then it sounds like there is a problem with your DL1 and I recommend you send it back for servicing. Please email service at race - technology . com and ask for an RMA.

If you are not sure about the computer serial port and cable then I recommend you buy the ones below. The driver for the adaptor comes as part of the race technology software and offers plug and play.
http://www.race-technology.com/content. ... =2&cat=770
http://www.race-technology.com/usb_to_s ... 2_771.html

Kind regards,
Support (K)


Isnt there a support shop in the Netherlands where i could go to check it?

racetec
Site Admin
Posts: 326
Joined: Thu Oct 27, 2005 12:02 pm

Postby racetec » Wed Feb 04, 2015 2:16 pm

Hello,

All of our repairs are done at the UK HQ.

Many thanks,

Customer service.


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