DASH4PRO / DL1-CLUB License

Stan
Posts: 133
Joined: Sun Nov 20, 2005 6:40 am

DASH4PRO / DL1-CLUB License

Postby Stan » Wed Aug 23, 2017 2:26 am

New install. Tracking this down but this is what I see at power-up...IF the SD card is in place. I'm sure it is something simple. Thanks for any suggestions.

_DSC3849_DxO.jpg
_DSC3849_DxO.jpg (70.73 KiB) Viewed 14962 times


_DSC3848_DxO.jpg
_DSC3848_DxO.jpg (85.9 KiB) Viewed 14962 times

Stan
Posts: 133
Joined: Sun Nov 20, 2005 6:40 am

Re: DASH4PRO / DL1-CLUB License

Postby Stan » Fri Aug 25, 2017 2:26 pm

Checking in...

Support (D)
Posts: 74
Joined: Mon Aug 17, 2015 9:36 am

Re: DASH4PRO / DL1-CLUB License

Postby Support (D) » Mon Sep 04, 2017 9:53 am

Hello Stan,

The 'Update license info' message appears on the dash when it detects an upgrade license file present on the DL1 SD card.

The 'License write error' message appears on the dash unfortunately when it detects an error with the upgrade license file present on the DL1 SD card. There can be a few causes for this:

* The upgrade license file on the DL1 SD card may be trying to upgrade a feature on the data logger, that is already activated and in-use on the DL1.
* The upgrade license file(s) work from the serial number of the DL1. If the upgrade license has the incorrect serial number embedded in it, it cannot update the DL1.
* The upgrade license file on the DL1 SD card has not been setup correctly i.e. has not had any additional feature activated therefore it is trying to update nothing.

Can you inform me of what license(s) you have purchased from Race Technology (if any) and I can help further.

Best regards,
Support(D)

Stan
Posts: 133
Joined: Sun Nov 20, 2005 6:40 am

Re: DASH4PRO / DL1-CLUB License

Postby Stan » Thu Sep 28, 2017 10:28 pm

All set now, with your and Al's help. Thanks!


Return to “General software support”

Who is online

Users browsing this forum: No registered users and 6 guests