DL1 Mk3/Video 4/Dash4 - Command Failure Timeout

[Bikey]

Hello. I am trying to get my Mk3, Dash 4 and Video 4 to work together. I can get the Mk3 and Dash 4 to work, but after adding the Video 4, I get a "Command Failure Timeout" error message on the Dash 4. I am not sure what the issue is. The Video 4 has the default data settings for a connection to a display and the DL1 MK3 has the default settings for connection to a Video 4 and a Dash. The MK3 is relying its internal sensor for logging status, in the "Variable Mapping" controls.
Here is the status file from the Video 4, is the "VIDEO4 triggering NOT available" item indicative of the problem?
The Video 4 otherwise works and records video to the CF card (same card used when the failure message appears).

Thanks

DVR Startup Diagnostic Utility
(C) 2005-11 Race Technology Ltd. United Kingdom
www.race-technology.com

0000000000 Initialising DVR....
0000000000 DVR in VIDEO4 mode
0000000000 Unit serial number [b10] 13258
0000000000 Unit serial number [b36] A8A
0000000000 Bootloader firmware version 22
0000000000 DVR firmware version
0000000000 MAJOR 3
0000000000 MINOR 6
0000000000 REVISION 7
0000000000 Initialising EDMA3 channels
0000000000 Intialising I2C
0000000000 I2C Init status: 0
0000000000 Light off all LEDs
0000000000 Setup Video Ports VP0 and VP1
0000000001 Setup Audio Port
0000000001 Setup SAA7105
0000000003 Peripheral setup completed
0000000003 Turn off all LEDs except power LED
0000000003 Reset TVP5154
0000000035 Turn off Power LED
0000000035 Turn Data Input LED on
0000000036 Open Default Video Output Port
0000000185 Initialising GPIO
0000000185 Setup GPIO interrupts
0000000185 Turn off Data Input LED
0000000186 Turn Status LED on
0000000187 Initialising Disk Drives
0000000187 Initialising CF cards, set fastest possible PIO mode and EMIF bus
0000001598 Intialising file system
0000001604 Checking availability of Drive A:
0000001604 Checking and fixing errors of Drive A:
[DRIVE A:]
|----[INTERNAL]
|----DIAG.TXT 2901
|----[NO_DATE]
|----[A8A60015]
|----A8A60015.VD4 1651310592
|----A8A60015.ID~ 26866
|----A8A60015.CH~ 0
|----A8A60015.RUN 3932160
|----RESTART.CMD 0
0000001868 0 files fixed in Drive A:
0000001868 Check whether we have enough space on Drive A:
0000001872 Enough space in Drive A:
0000001872 Checking availability of Drive B:
0000001872 Checking and fixing errors of Drive B:
[DRIVE B:]
|----DEFAULT.VGL 207812
|----LICENSE.BIN 14709
|----_PRE.RT6 1322730
|----DEFAULT.RT6 1322730
0000001877 0 files fixed in Drive B:
0000001877 Initialising UART
0000001985 4 Camera System
0000001985 Internal GPS NOT available
0000001985 Internal analogue channels NOT available
0000001985 VIDEO4 triggering NOT available
0000001990 Re-flashing DASH 2/3 & reconfig DASH 3
0000001990 Re-configure DASH 2
0000001990 Check for new firmware files
0000001990 Search CMD files and perform
0000001990 Search new RT6 file. Backup source after copy
0000001990 File not found
0000001990 Search REM files and delete VGL files in Drive B: in the same name
0000001990 Search and copy all VGL/T files (Replace if with same name)
0000001990 Search and copy all VGL/T files (Replace if with same name)
0000002092 Setup UART interrupts
0000002092 Open Audio Input Port
0000002205 Open Audio Output Port
0000002320 Turn off Status LED
0000002321 Turn Recording LED on
0000002322 Opening default overlay file VIDEO4
0000002518 Opening VIDEO4 video input ports
0000002741 Setting Brightness/Contrast/Hue/Saturation
0000002745 Initialising VICP
0000002745 Initialised VICP OK
0000002745 DVR init success
0000002745 Writing to DIAG.TXT....

[Support]

Morning,

So to clarify the issue is that if you have a DL1->DASH4PRO you can start stop the DL1 logging from the DASH4PRO, but if you add in the VIDEO4 unit, then you can't control this logging from the DASH4PRO?

Is that correct?

Support (A)

[Bikey]

Correct.
I can log on the Vid4 when it is used in isolation.

Thanks!

[Support]

you need a small update for the DL1 firmware (v4.4.12+), this is now available from the downloads section of our web site, sorry for the inconvenience.

Thanks,

Support (A)

[Bikey]

Ah, thanks. Will do.