Issue with USB download (DL1 Pro)

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CG71
Posts: 1
Joined: Fri Jul 03, 2015 2:46 pm

Issue with USB download (DL1 Pro)

Postby CG71 » Tue Jul 07, 2015 9:55 am

Hi,

I have a data logger DL1 Pro. I try to download the datas with the USB cable (delivered with the logger) and the software "Device Explorer" , but it doesn't work. In fact, I connect the logger to the PC, I open the software, I can open the folder where there are the data, but when I download the data, it's very long (maybe more than 1 min for 700 Ko of data!). After I open the folder where I transfered the data, and the data are empty (0 Ko).
I upgraded the DL1 with the last firmware but no improvement.
Maybe someone has the solution.

Regards,

Clément

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