The software download contains all of the latest versions of all our programs in a single installation package.
Operating System: Our software currently supports Windows operating systems from XP to Windows 10, 32-bit or 64-bit versions. We prefer Windows 7 32 bit. XP is still supported, but it's looking pretty old now. Vista and Windows 8 are supported, but a crime to PCs in our opinion! Windows 10 seems to be relatively bug-free and likely to become the preferred OS in due course. We've have experience no issues when using 64-bit versions of Windows, but there is no performance advantage either - so generally best to stay with 32-bit if possible.
Memory: At least 4GB is strongly recommended, although more will improve processing speed.
Hard drive: From v8.5 the Analysis Software uses a large swap file on the hard disk for temporary storage. This means that disk performance is important and as such a SSD drive is beneficial, although not essential.
Screen Resolution: At least 1024x768 is strongly recommended so you can fit a few graphs on the screen at the same time, more is much better. Twin monitors are also supported by the software. High performance graphics cards makes relatively little difference, although dedicated memory for the graphics adapter does help (compared with sharing memory between the main CPU and graphics)
Processor Speed: i3 processors work fine, i5 processors are great, i7 processors are super-fast and give a noticeable speed increase over i3 and i5.
MAC: We don't test on Macs, but we've got many users running under Parallels without any issues. Note that we do not officially support Macs and we don't have any Macs in the office to test with. However, if you do find an issue when running on Mac then let us know and we will see if there is anything we can do.
Security Software: This is causing more and more problems, please be aware that our software is compiled on a secure machine, all the files are checked for viruses, all files are digitally signed and then built into an installable package that itself is digitally signed. Our software absolutely does not contain any viruses, trojans, malware, advertising or anything similarly unpleasant. If your virus checker says something else then it's just wrong! We get reports from users every week on this, and it's just the antivirus software trying to justify its existence in our opinion. Another potential problem with security software is the performance penalty you can get, if you are running with "corporate level security" of encrypted disk drives, multiple antivirus programs, UAC enabled, registry locked etc, don't be surprised if you get poor performance - in some extreme cases where all disk accesses are checked, the analysis software can be virtually unusable.
We don't expect you to have any problems using our software, however if you do, please contact us via our support page so that we have the opportunity to correct it.
Save the downloaded setup.exe file to your computer by clicking on the link above. If you already have a copy of our software on your machine this has to be uninstalled before proceeding.
Run setup.exe by double clicking the icon then following the on-screen instructions.