The software download contains all of the latest versions of all our programs in a single installation package.
Version 10 software is currently beta test only, not on general release, and is recomended for experienced users only. If in doubt please use V8.5 software or contact Race Technology for advice. V10 does not support legacy products such as DL1 MK2 and the VIDEO4. It is possible to install and run V8.5 and V10 alongside each other.
Operating System: V8.5 of our software will run on anything from XP onwards. From V10 we only support Windows 7 onwards.
Memory: At least 4GB is strongly recommended.
Hard drive: The Analysis software uses a large swap file for temporary storage, as such disk performance is inportant and an SSD drive is highly beneficial.
Screen Resolution: Minimum of 1366 x 800
Processor Speed: i3 processors work fine, i5 processors are great - especially the newer generations.
MAC: We don't test on Macs, but we've got many users running under Parallels without any issues. Note that we do not officially support Macs and we don't have any Macs in the office to test with. However, if you do find an issue when running on Mac then let us know and we will see if there is anything we can do.
Security Software: This is causing more and more problems, please be aware that our software is compiled on a secure machine, all the files are checked for viruses, all files are digitally signed and then built into an installable package that itself is digitally signed. Our software absolutely does not contain any viruses, trojans, malware, advertising or anything similarly unpleasant. If your virus checker says something else then it's just wrong! We get reports from users every week on this, and it's just the antivirus software trying to justify its existence in our opinion. Another potential problem with security software is the performance penalty you can get, if you are running with "corporate level security" of encrypted disk drives, multiple antivirus programs, UAC enabled, registry locked etc, don't be surprised if you get poor performance - in some extreme cases where all disk accesses are checked, the analysis software can be virtually unusable.
We don't expect you to have any problems using our software, however if you do, please contact us via our support page so that we have the opportunity to correct it.
Save the downloaded setup.exe file to your computer by clicking on the link above. If you already have a copy of our software on your machine this has to be uninstalled before proceeding.
Run setup.exe by double clicking the icon then following the on-screen instructions.