The software download contains all of the latest versions of all our programs in a single installation package.
Operating System: Windows 7, 8 or 10, 32 bit or 64 bit versions. Whilst Windows 8 is supported, its a crime to PCs in our opinion!
Memory: At least 4GB is strongly recommended, although more will improve processing speed.
Hard drive: From v8.5 the analysis software uses a large swap file on the hard disk for temporary storage. This means that disk performance is important and as such a SSD drive is highly beneficial.
Screen Resolution: At least 1024x768. High performance graphics card makes relatively little difference, although dedicated memory for the graphics adapter does help (compared with sharing memory between the main CPU and graphics)
Processor Speed: i3s work well, i5s processors are great, i7s are even quicker.
Macs: We don't test on Macs, but we've got many users running under Parallels without any issues. Note that we do not officially support Macs and we don't have any Macs in the office to test with. However, if you do find an issue when running on Mac then let us know and we will see if there is anything we can do.
Security Software: This is causing more and more problems, please be aware that our software is compiled on a secure machine, all the files are checked for viruses, all files are digitally signed and then built into an installable package that itself is digitally signed. Our software absolutely does not contain any viruses, trojans, malware, advertising or anything similarly unpleasant. If your virus checker says something else then it's just wrong! We get reports from users every week on this, and it's just the antivirus software trying to justify its existence in our opinion. Another potential problem with security software is the performance penalty you can get, if you are running with "corporate level security" of encrypted disk drives, multiple antivirus programs, UAC enabled, registry locked etc, don't be surprised if you get poor performance - in some extreme cases where all disk accesses are checked, the analysis software can be pretty much unusable.
We don't expect you to have any problems using our software, however if you do, please let us know so we have the opportunity to correct it by contacting us via our support page.
Save the setup.exe file to your hard drive by clicking on the link below. If you already have a copy of our software on your machine this has to be uninstalled before proceeding.
Run setup.exe by double clicking the icon then following the on-screen instructions.