Search found 326 matches

by Support
Thu Aug 14, 2014 12:23 pm
Forum: Installation questions
Topic: DL1Sport, Dash 2 and CAN ECU Adapter
Replies: 5
Views: 14697

Afternoon,

1. Please check that you've set up the DL1 according to the guidelines here:

http://www.race-technology.com/wiki/ind ... figForDASH

2. That is very strange, can you confirm what type of CF card you are using please?

3. not sure, please confirm #2 and then we can continue

Kind regards,

Support (A)
by Support
Thu Aug 14, 2014 12:11 pm
Forum: General support questions
Topic: Video4 Recording Issues
Replies: 7
Views: 26100

email me and I'll get a replacement 4GB CF card sent out, lets isolate this. My direct email is andrew@race.... etc. Please confirm the name use to order the V4 and approximate date. Some 32G cards can cause issue due to the power some makes need, sandisk are the best option - very rarely see any pr...
by Support
Thu Aug 14, 2014 11:00 am
Forum: General support questions
Topic: Interpreting sharp loss of calc'd HP
Replies: 2
Views: 5845

there are a few seconds of filtering on the power figure as it can be very noisy...

Support (A)
by Support
Thu Aug 14, 2014 10:42 am
Forum: General support questions
Topic: DL1 Mk1 Go-Pro Interface
Replies: 1
Views: 4294

Support

Hello,

The DL1 Mk1 pulls to ground which is what is needed to trigger the gopro but it stays at ground.

What you need it a short pulse about 1 second to switch it on and about 2 seconds pulse to switch it off.

This is why it is not possible with the DL1 mk1.

Kind regards,
Support (K)
by Support
Tue Aug 12, 2014 1:44 pm
Forum: General support questions
Topic: DL1 Mk3/Video 4/Dash4 - Command Failure Timeout
Replies: 4
Views: 8026

you need a small update for the DL1 firmware (v4.4.12+), this is now available from the downloads section of our web site, sorry for the inconvenience.

Thanks,

Support (A)
by Support
Tue Aug 12, 2014 9:30 am
Forum: General support questions
Topic: DL1 Mk3/Video 4/Dash4 - Command Failure Timeout
Replies: 4
Views: 8026

Morning,

So to clarify the issue is that if you have a DL1->DASH4PRO you can start stop the DL1 logging from the DASH4PRO, but if you add in the VIDEO4 unit, then you can't control this logging from the DASH4PRO?

Is that correct?

Support (A)
by Support
Wed Aug 06, 2014 12:01 pm
Forum: Sensor-related questions
Topic: BMW E36 M3 S50B32 oil and water temperature senders
Replies: 10
Views: 34408

its worth testing with our standard bosch calibrations built into the software/firmware... these are very commonly used for OEM sensors.

Kind regards,

Support - Andy
by Support
Thu Jul 31, 2014 1:30 pm
Forum: General support questions
Topic: Ms2 serial interface for a dash2
Replies: 2
Views: 5219

Yes there has been a recent change to the firmware. There was a change to the MS2 firmware which stopped it working. Email me directly, mhill at race-technology dot com and I'll send it to you.

Martin
by Support
Tue Jul 22, 2014 2:00 pm
Forum: Sensor-related questions
Topic: Dash2 on Clio 2 Mk1 2.0 16v with original harness and sensor
Replies: 5
Views: 15907

Hello there Seiz, Thankyou very much for your kind words. I will certainly be able to help you with your issues and hopefully get you up and running in no time. I will cover each of your issues one at a time. Engine RPM - This can often be tricky to achieve as there are many different ways in which ...
by Support
Tue Jul 22, 2014 1:02 pm
Forum: General software support
Topic: Speed up AVI to VD4 conversion
Replies: 3
Views: 8392

Ah - shame. Its true the new software requires a video license that was bought in the last 3-4 years from memory. Unfortunately licenses are locked to the DL1 hardware and so not transferable.
by Support
Tue Jul 22, 2014 10:26 am
Forum: General software support
Topic: Speed up AVI to VD4 conversion
Replies: 3
Views: 8392

Morning. The conversion will use all available cores, and is as efficient as it can be - I don't think you will find anything out there faster. If you update your software to v8.5 this now support nearly all video formats, right up to 4k HD - so I would expect that you can just load it in without th...
by Support
Thu Jul 10, 2014 9:34 am
Forum: General support questions
Topic: Need .CCF or .DBC file for E46 M3. :-)
Replies: 1
Views: 4793

Drop me an email to mhill at race-technology.com and I'll send you over a file.

Martin
by Support
Tue Jul 08, 2014 9:57 am
Forum: General support questions
Topic: GPS not enabled in device?
Replies: 2
Views: 5372

You need to email Lorne, lorne at race-technology.com give him your serial number and tell him that you need a GPS license. I have explained the situation to him and he is expecting to hear from you.

Martin
by Support
Thu Jul 03, 2014 10:28 am
Forum: General support questions
Topic: DL analog range and resolution
Replies: 3
Views: 11235

The internal resolution on the stored data is 1mV, we get somewhere close to this on the resolution, but not obviously on the accuracy.

Martin
by Support
Thu Jul 03, 2014 9:03 am
Forum: General support questions
Topic: DL analog range and resolution
Replies: 3
Views: 11235

We don't see much demand for signals with a negative voltage input on vehicle data loggers, which is why we don't offer it on our standard data loggers. The resolution is actually higher than what you suggest because the input values are oversampled and averaged.

Martin

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