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General / FirewallAccess

Firewall access

Please configure the firewall installed in your PC or Network to allow access to the internet for the following applications/DLLs/URLs/IPs and ports for the correct operation of RT software.

Please note:

• All RT application excutables(.EXE), Dynamic libraries (DLLs), and ActiveX controls (.OCX) are checked and digitally signed before the distribution.
• All thrid party EXEs, DLLs and OCX components are also checked for viruses before the distribution.

Google Maps Integration, Data Flows and Privacy

The following information relates to how the Race Technology software interacts with Google Maps, in terms of the flow of data to and from Google.

How the Google Maps functionality works

When Google Maps is selected, the PC analysis software calculates the geographical boundaries of the displayed map using the current map position and zoom level. It then identifies the image tiles required to create the background map.

Each tile has a filename that encodes its geographical position and zoom level. The software first checks whether the required tiles are cached locally on the PC. If they are, it loads and displays them without requesting them externally. Otherwise, it requests the missing tiles from Race Technology’s server. Where required, Race Technology’s server retrieves the tiles from Google through an API request.

What information is sent to Race Technology’s servers?

The software sends the identifiers of the required map tiles. These identify the geographical areas and zoom levels requested. As with any network connection, the receiving server can also see the source IP address and standard connection information.

Is any customer specific information transmitted externally?

The mapping requests encode geographical information. They therefore reveal the area being displayed, which will correspond to the area being displayed in the Race Technology software. The geographical information needed to retrieve those tiles is also conveyed to Google when Race Technology’s server requests them.

Does Race Technology store or log customers’ mapping requests?

Race Technology does not store or log customers’ mapping requests. This statement concerns Race Technology’s systems; Google’s handling of API requests is governed by its own terms.

What contractual agreements or security assurances apply to Google?

Google’s standard contractual framework is set out in its Google Maps Platform Terms of Service, which incorporate its Controller-Controller Data Protection Terms. Under those data protection terms, Google acts as an independent controller for personal data within their scope.

Although the mapping requests described above do not include evidence files or case details, Google receives the requested mapping area and associated API request information. Its standard terms permit it to use and retain service-request data to provide and improve its products and services.

Google publishes information about its security controls and independent certifications, including ISO 27001 and SOC 2, through its Maps Platform Trust Center.

Can Google Maps functionality be disabled?

Google Maps functionality operates only when selected by the user. Leaving it unselected prevents mapping requests through this feature. There is currently no installation option or administrative setting to disable it permanently.